Privacy policy

Privacy Policy

1. Collection of Personally Identifiable Information

We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up an account with Zalcaro.com. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) may require registration.

We reserve the right to contact you using the information you provide, including your email address and mobile phone number, to keep you informed about your order status or any other information that may impact your purchase experience with Zalcaro.com. This may require us to contact you even if your number is listed on a Do Not Disturb (DND) registry. If you prefer to be contacted on a different number, you must explicitly provide those details when placing your order.

In addition, we may use your contact information to send you promotional offers, product recommendations, and updates based on your previous orders and interests, unless you choose to opt out of such communications.

2. Use of Demographic and Profile Data

We use your personal information to provide the services you request. Where we use your personal information for marketing purposes, we will provide you with the ability to opt out of such communications.

We may use your personal information to:

Process and fulfill orders.
Resolve disputes and troubleshoot problems.
Help promote a safe and secure service.
Collect payments and fees owed.
Measure consumer interest in our products and services.
Inform you about online and offline offers, products, services, and updates.
Customize and improve your shopping experience.
Detect and prevent errors, fraud, and other unlawful activities.
Enforce our Terms and Conditions.
Comply with legal obligations and other purposes disclosed at the time of collection.

To continually improve our products and services, we collect and analyze demographic and profile data regarding user activity on our website.

We also use IP addresses to diagnose server issues, administer our website, identify users, and gather broad demographic information.

From time to time, we may invite users to participate in optional surveys. These surveys may request contact information and demographic details such as postal code, age, or income level. This information helps us tailor content, offers, and recommendations to better match your interests and preferences.

3. Cookies

A "cookie" is a small file stored by a website on your browser that enables the website to recognize and remember information specific to a user.

Zalcaro.com uses both session cookies and persistent cookies to enhance your browsing experience, remember your preferences, and improve website functionality. Our cookies do not contain personally identifiable information unless you voluntarily provide it through your account or interactions with our website.

You may choose to disable cookies through your browser settings; however, doing so may affect certain features and functionality of the website.

4. Sharing of Personal Information

We may share personal information with our affiliated companies, service providers, and business partners for purposes including:

Detecting and preventing fraud, identity theft, and other illegal activities.
Preventing abuse of our services.
Facilitating services requested by you that involve multiple business entities.
Processing payments, shipping orders, and providing customer support.

These parties may not use your personal information for marketing purposes unless you explicitly consent.

We may disclose personal information if required by law or if we believe in good faith that such disclosure is necessary to:

Comply with legal obligations, court orders, or government requests.
Enforce our Terms and Conditions or this Privacy Policy.
Protect the rights, property, or safety of Zalcaro.com, our customers, or others.
Investigate suspected fraud or violations of applicable laws.

In the event of a merger, acquisition, sale of assets, or other business restructuring, your personal information may be transferred to the acquiring or successor entity. Any such entity will be required to honor the commitments made in this Privacy Policy.

5. Links to Other Websites

Our website may contain links to third-party websites. These websites may collect personal information about you independently.

Zalcaro.com is not responsible for the privacy practices, policies, or content of any third-party websites. We encourage users to review the privacy policies of any linked websites before providing personal information.

6. Security Precautions

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, misuse, or loss.

Whenever you access or update your account information, we use secure technologies and encrypted connections where appropriate. While we strive to protect your information using commercially reasonable safeguards, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.